Editor's note: PFW spoke with fans recently about some of their concerns regarding attending NFL games. To read the main story, click here. Below is what fans had to say about several other issues that impact their "in-game" experience.

Getting to the game

Whether you drive, take the bus or skateboard to games, it’s not always an easy process. The fans we spoke to explain their biggest issues.

Robert Amberg: “Accessibility is terrible.”

Rodney Knuppel: “I would say (the biggest thing) is just the convenience of getting into the game easily.”

Lisa Pfeiffer: “Parking is an issue, getting into the games … parking is bad in Baltimore.”

Robert Amberg: “Driving there is bad. I started learning the bus is the best way to get there. Access is important for me, coming up from L.A.”

Chrisian Ferris: “I live close to the stadium (in Seattle), and even I dread certain parts of getting into games.”

Jon Kazanjian: “I have been to other stadiums and it’s like this, too, but getting into the games through security takes forever. I know you have to have security. I have no problem with being pat down, I don’t care. But for big games, it’s crazy. When the Ravens and Patriots played in the playoffs a few years ago (2010), I was standing in line 30 minutes before kickoff and it was 14-0 Ravens before I got to my seats. Granted, the Ravens scored (two touchdowns) right away. But the game was over then, eight minutes into the first quarter. We were all just packed in line. Getting in should be a lot easier than that. You have to cut short your tailgating to get in early. I hate that the most.”

Chris Jensen: “They open up (the parking lots) early enough (in Chicago). You’re in there at 8 a.m. for a noon game. But up at Lambeau, they let you stay forever. I know it’s different with Green Bay, but up there it’s a different experience.”

Michael Davis: “The lines at the men’s room are not that bad. Lines to the women’s room are always a big deal. If my wife goes with me, it’s a problem she has routinely.”

Peeking under the hood

Fans at the stadium appear interested in having a view that the TV people won’t: seeing exactly what the replay officials do on controversial calls. That’s a new development for this season.

Christian Ferris: “Can the networks use it? I bet they will want to by the end of the season.”

Robert Amberg: “I am looking forward to that. The fans deserve this as much, if not more, than the people watching on TV.”

Adam Goldstein: “I am curious to see it.”

Christian Ferris: “When I heard they were doing that, I thought it was really a good idea. My friend I go to games with was not that excited about it, but you are seeing exactly what the ref is. You are not even guessing what he might be thinking. You know exactly what he is seeing, frame by frame. I think it’s a cool thing.”

Leadership matters

People care who their owners are, it turns out. They want to know the organization is in good hands, and not just with the coaches and players.

Jon Kazanjian: “The Patriots treat you like gold, I have to say. I am a first-time season-ticket holder, and they had a ‘Rookie Orientation’ for all the new ticket holders. It was amazing. They let us on the field, (team president) Jonathan Kraft spoke, (director of player personnel) Nick Caserio did, too. All the food and drinks were free. It was just really cool, way more than I expected. Jonathan Kraft talked about when their family first bought season tickets, how much it meant to them at the time, how they didn’t have a lot of money. I feel like the Krafts just care, like really care. I know for a fact it’s not like this (with) other NFL teams.”

Rodney Knuppel: “For my case, I was excited about the Rams and the new ownership and the new players. I felt like I wanted to be a part of it. I wanted to be more up close and personal.”

Paul Theoret: “I let go of my tickets because of the direction of the (Bills) team. Plain and simple.”

Jon Kazanjian: “They said there wasn’t one person in the room who had been waiting less than 10 years (for season tickets).”

Adam Goldstein: “I became a season-ticket holder back in 2001. I did it because, one, I could afford them finally. But two, I did it because of the new ownership with Arthur Blank. It was right when Michael Vick was drafted. It was an exciting time to be a Falcons fan.”

Ernie Rupp: “I saw the Chiefs are buying jerseys for their season-ticket holders now. They didn’t have that when I was one.”

Chris Jones: “I like the new owner (Shad Khan). Seems like a very interesting guy. As a billionaire he seems to know what makes a business successful. I hope he can bring that to the Jags.”

Rodney Knuppel: “We’ve never been season-ticket holders. We’re excited about the direction of the team. The new owners are starting to do more perks for season-ticket holders, events where you can watch (training camp) and be up close for things. Even as a grown adult, it’s cool for me to see the action from the field, to be up close to the action. It’s the connection of being close to a place that few people get to go.”

Paul Theoret: “I am not sure I would come back (if they made the playoffs this season). I would need to see more than one year of winning.”

Chris Jones: “There are many reasons more people don’t go to Jaguars games. Winning will cure all. Wins and playoff appearances are badly needed. Enough winning years will help keep butts in the seats even in bad years.”

Adam Goldstein: “I never considered giving them up when the Falcons hit rock bottom. I lived and died with the team. I never even questioned it. I believed in (Blank).”

Chris Jones: “The cost, the convenience of watching at home … however, more star players and wins will help the Jaguars gain more fans. More people are willing to buy $70 tickets and $9 beer to watch the Patriots, right? Why? The Patriots win.”

Action in between the action

The Wall Street Journal did a study a few years ago and determined that the average NFL game has 11 actual minutes of action. The other two-plus hours can be a little tedious for the stadium sitter who is not treated to TV replays, analysts waxing and, well, commercials.

Ernie Rupp: “The Chiefs do a good job of involving the kids, at least in the pre-game (activities). They have blow-up things for them to jump on, face painters … it’s good for kids of most ages that are not into the games otherwise.”

Michael Davis: “I don’t like the length of the games. Too long. Geared towards TV. The number of TV timeouts is crazy. It’s boring.”

Brian Elliott: “In Pittsburgh they play the same music all the time. It doesn’t really bother me.”

Jon Kazanjian: “Music is good at Gillette. I wish they could bring back the Gary Glitter song (“Rock and Roll, Part 2”) that they banned. The Patriots have certain songs associated with them. It’s good stuff.”

Christian Ferris: “Seattle fans keep the games high energy. It never feels that long there at games. You are always entertained.”

Paul Theoret: “They need scoreboards with stats from other games. If the Bills are losing by 21, I want to know what is going on (elsewhere). You want that information faster, and more of it.”

Travis McDonald: “Having more stats and highlights of other games during the game would help.”

Adam Goldstein: “Information would be one (big issue). It has gotten a little bit better, but I’d like more statistics from other games. I want to know what is going on with the division rivals. At the (Georgia) Dome we get highlights of other games at halftime, but it’s fairly inconsistent how often they do that.”

Ernie Rupp: “Every week it’s the same routine. Mix it up a little bit. Same music. Same order of stuff. Do something different week to week. I had tickets from ’87 to 2005. I swear it was the same kickoff music every time. The same touchdown music every time. I know the NFL controls the music, but it got to be so repetitive. Some people go in 30 minutes early just to be a part of the environment. There are only so many times you can see (Chiefs mascot) K.C. Wolf run over a dummy.”

Jon Kazanjian: “To me, a halftime show is not worth it. (Twelve minutes) is too short.”

Adam Goldstein: “The game-day experience lags a little bit with play-by-play calls and stuff. It’s still informative to hear what the experts are saying about the plays. I have tried wearing headphones and stuff. I feel isolated doing that.”

Michael Davis: “Highlights from another game would be (good). They currently show a small highlights package, but they maybe do it once per half. That’s not nearly enough.”

New stadiums are not necessarily better

Some fans really want a new building. But a lot said they are fine with the barns they have now. An interesting comment from Eric Grubman was that he said the league had not seen numbers related to new NFL stadiums and increased attendance.

Robert Amberg: “I am going to miss the character of Candlestick.”

Paul Theoret: “(A new Bills stadium) would be nice, I guess, but you feel like you are in a full arena in the old place, even if it wasn’t packed. It has charm. I don’t know if a new stadium would have the same feel.”

Adam Goldstein: “A new stadium would be nice. That matters to me, definitely.”

Chris Jones: “The stadium is too big. Check the numbers. Everbank Field (67,174 capacity) holds more than the Soldier Field (61,500). Chicago is way more populous than Jacksonville and has a smaller stadium?”

Adam Goldstein: “The (Georgia) Dome is good. There’s really not a bad seat in the house. But as a traditionalist, I like outdoor football. It’s nice knowing there is cover when there is lightning and thunder outside, but I would like a retractable roof stadium.”

Christian Ferris: “Having a great stadium like (CenturyLink in Seattle) is huge. The fans, everyone knows how loud we are, and it’s a great place to watch a game. Just slightly better than the Kingdome (laughs). It’s not brand new, but it’s an amazing building. I don’t want a new one anytime soon.”