The NFL released a statement on Tuesday with commissioner Roger Goodell giving two options to the approximately 400 fans who did not get to watch Super Bowl XLV from their purchased seats at Cowboys Stadium.
Each ticket holder will have the choice of one free ticket to next year's Super Bowl, plus $2,400 in cash (three times the face value of the game ticket). The ticket to next year's Super Bowl is transferable.
The second option is one free ticket to a future Super Bowl game of the fan's choice, including next year's if so desired. In addition, this option offers round-trip airfare and hotel accommodations provided by the NFL. This offer is personalized and not transferable.
"We are ultimately responsible for the fan experience and we want it to be the best it can possibly be," Goodell said.
The way we see it
This is the NFL's reaction to critics of the original offer — option one, that included the free ticket to next year's game — who brought up the point that if the ticket holder's team wasn't in next year's game, then it's not a fair deal for those fans who traveled to Dallas to see the Steelers or Packers. This allows the fan to wait to see if his team returns to the Super Bowl and use the ticket for that game.